JOB POSTING | STUDIO COORDINATOR
ABOUT SCHOOL OF ROCK VANCOUVER
Coming Fall 2022 to Vancouver! Performance-based music education programs combine one-on-one lessons with group band practices, making School of Rock the ultimate music school for kids & adults! For over a decade, School of Rock has taught guitar, bass, drums, vocals, and keys through an innovative performance-based method. Students go through a series of private lessons and group rehearsals and then get to show off what they learn on real rock stages to real rock audiences. To learn more visit vancouver.schoolofrock.com
ABOUT THE JOB
The Studio Coordinator is an integral part of the School of Rock Vancouver team by helping to create an amazing experience and community with students, parents and instructors. With a strong ability to manage a variety of tasks the Studio Coordinator will be responsible for customer service and scheduling, while working closely with the General Manager on administration and other duties as required.
RESPONSIBILITIES
- Manage a complex schedule of music lessons and rehearsals with students, parents, and instructors
- Welcome and check-in all students and guests
- Manage incoming leads and respond to customer inquiries through the school’s ticketing system, email, phone, and other methods
- Lead and track sales of music programs and merchandise
- Schedule and lead tours of prospective students
- Answer phones and emails while providing excellent customer service to existing and prospective customers
- Assist the General Manager with a wide variety of tasks and other duties as required including but not limited to; special projects, events, reports, administration, billing
- Attend events and represent School of Rock Vancouver as needed
- Manage the opening and closing of the school
- Adhere to the School of Rock Code of Conduct, safety policies, and other policies and procedures
REQUIREMENTS
- A minimum of two years working in a front desk, reception or customer service role
- Highly organized with attention to detail
- A welcoming, friendly and outgoing demeanor is essential
- Excellent team player who loves to collaborate with others
- An interest in music and the arts is a plus
- Experience working with youth is an asset
- A criminal record background check is required and is a condition of employment
- This position is entirely in-person at our Vancouver location. No remote work is available.
- 40 hours per week with mostly afternoon - evening shifts (tentatively 1pm-9pm) on weekdays and weekends. Shift times and days are subject to change and may vary depending on scheduled events and lesson schedules.
- Position responsiblities may shift over time
HOW TO APPLY
To apply for this position, submit a cover letter explaining why you are interested in working with School of Rock Vancouver along with your resume here;https://www.schoolofrock.com/careers/vancouver/apply.
We thank all candidates for their interest in working with us, however only those selected for interview will be contacted.
