FAQ

What's your cancellation policy for lessons?

School of Rock Pleasanton Cancellation Policy

Plan Cancellation
To cancel your enrollment plan, a 30-day written notice is required. Please submit your cancellation request to pleasanton@schoolofrock.com.

Need to Miss a Lesson?
No worries! Just give us at least 24 hours’ notice and we’ll issue a make-up pass for your private lesson.

Important Details:

Private Lessons:
✔ Cancel 24+ hours in advance = receive a make-up pass
✘ Less than 24 hours or no-show = no make-up or refund

Group Rehearsals and Little Wing / Rookies Classes:
✘ No make-ups or refunds for missed group sessions

How to Cancel a Lesson:
Online in Pike 13: Cancel through your Pike 13 account
Email: pleasanton@schoolofrock.com
Call or Text: 925-535-ROCK (7625) during office hours
In Person: Let a Studio Coordinator know the date you'll miss

Make-Up Lesson Guidelines:
Make-up passes are for private lessons only, with 24+ hours' notice
Passes expire 60 days after they’re issued
Make-ups may be with a different instructor, based on availability
Passes must be used before your membership ends

Have questions? We’re happy to help!

Thanks for being part of our School of Rock family!

Is School of Rock for beginners?

School of Rock is perfect for beginning musicians and intermediate and advanced musicians, too. School of Rock works to develop each student's skills to be stage-ready for performance.

What does School of Rock teach?

School of Rock teaches guitar, bass guitar, drums, keyboard + piano, and singing. What sets School of Rock apart from traditional music lessons is our Method™ which combines one-on-one instruction with group rehearsals and live performances, teaching students how to play together as a band.

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Does School of Rock Teach music theory?

Yes, as part of the School of Rock Method, our SongFirst™ approach uses classic songs to teach technique and music theory. This method helps students remain excited about their music education and eager to practice.

How does School of Rock work?

School of Rock uses a patented performance-based music education method that builds musical proficiency through our proprietary Method Engine, Method App, Method Book collection, and SongFirst approach.

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What instruments does School of Rock teach?

School of Rock teaches instruments including guitar, bass guitar, drums, keyboard + piano, and singing.

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At what age does School of Rock start?

At School of Rock Pleasanton, our Little Wing music program is offered for children as young as 4 years old.

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Do you offer lessons for adults at School of Rock Pleasanton?

Yes!  At School of Rock Pleasanton, we offer adults the chance to participate in our performance-based music programs too!  Grown-ups deserve the chance to rock out as much as our younger students do!

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Do you offer advanced programs for experienced musicians at School of Rock Pleasanton?

Yes!  Our patented teaching method is designed to provide powerful music learning to students of all levels.  Additionally we have painstakingly categorized over 1200 songs according to the parts in each song and the level of difficulty of each part - ensuring that we are able to provide the appropriately challenging music to all of our students.

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What seasonal music camps do you offer at School of Rock Pleasanton?

At School of Rock Pleasanton we offer a robust selection of week-long Summer camps for all levels.  Additionally, we offer workshops and mini-camps throughout the year.

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